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Using the Navigator
Responding to an Application Support Event
Procedure
Usage note
If the client application support version is greater than the portal server's application support version, there is no need to recycle the client. The new support will work with the earlier support that is present on the portal server. Recycling the client does not collect the earlier version of support from the portal server unless the Java cache has been cleared to remove the newer version of application support.

Using the Navigator
- Navigator Overview
- Types of Navigator Views
- Workspaces
- Navigator Tools
  Use the tools in the Navigator view toolbar to update the display when managed systems have come online or gone offline, to open another Navigator view, to edit custom Navigator views, and to collapse the view.
- Situation Event Indicators
- More... Indicators
- Expanding the Navigator in Increments
  More indicators in the Navigator keep the tree compact. Click the indicator to open that branch of the tree. You can specify how many items to expand at one time.
- Collapsing and Expanding the Navigator
- Finding Navigator Items
  The Navigator shows all the managed systems that run on an operating system and this list can get very long. Use the Find tool to locate Navigator items based on properties such as IP address or associated situations.
- Opening a Navigator View
  The initial Marvel Enterprise Portal workplace has a Navigator Physical view and a Logical view and any other views that were predefined for your product. You can switch between Navigator views to see the items and workspaces of another Navigator.
- Refreshing the Navigator
- Responding to an Application Support Event
  - Procedure
    - Browser Client and Java WebStart Client
      If you are running the browser client or Java WebStart, any required application support updates are downloaded automatically after you log on to the portal server.
    - Desktop Client
      Application support updates to the desktop client must be made by running the installer on the Marvel Monitoring Agent installation media.
    - Results
    - Usage note
      If the client application support version is greater than the portal server's application support version, there is no need to recycle the client. The new support will work with the earlier support that is present on the portal server. Recycling the client does not collect the earlier version of support from the portal server unless the Java cache has been cleared to remove the newer version of application support.
- Removing an Event Item
- Removing an Offline Managed System Navigator Item
  Use the Managed System Status workspace to clear offline managed systems from the Navigator view.

Usage note

If the client application support version is greater than the portal server's application support version, there is no need to recycle the client. The new support will work with the earlier support that is present on the portal server. Recycling the client does not collect the earlier version of support from the portal server unless the Java cache has been cleared to remove the newer version of application support.

To clear the Java cache complete the following steps:

Close the browser window to exit Marvel Enterprise Portal.
Start the Java Control Panel. Go to Start > Settings > Control Panel > Java Control Panel icon.
Delete the temporary internet files from the Java Control Panel window, in the General tab .
1. When the JAR cache is cleared, click OK.
Restart the Marvel Enterprise Portal client.