Removing an Offline Managed System Navigator Item

Use the Managed System Status workspace to clear offline managed systems from the Navigator view.

When a monitoring agent goes offline or its host name gets changed, its branch is dimmed in the Navigator, as in the following example, and its status is shown as *OFFLINE in any table view that uses the Current Managed Systems status query.
Table 1. Hierarchy of monitored enterprise

Enterprise

Windows Systems

MyComputer

Universal Agent
Windows OS

The Enterprise Navigator item has a Managed System Status workspace that you can use to check for any offline managed systems and remove them from the Navigator view. When the monitoring agent comes online again, it will reappear. Use these steps to clear an offline entry: