Removing an Event Item
When you open an event results workspace, a new item is displayed in the Navigator. If you use event acknowledgement, other icons overlay the situation icon. If you close the event, all overlay icons are removed, but the Navigator item itself is not removed until you end your Marvel Enterprise Portal session. If you do not want to have the event item in the Navigator, you can remove it.
This does not affect the event or operation of the situation, only its appearance in the Navigator.
Procedure
To remove an event item, in the Navigator right-click the situation name and click Remove. The event item is removed from the Navigator. To see it again, you need open its workspace by selecting the true situation from the event flyover list.
- A critical event.
- A warning event.
- A warning event that has been acknowledged.
- A warning event whose acknowledgement has expired.
- A warning event whose acknowledgement was removed while the event was still open.
- A true situation whose event has been closed.
- An agent whose status is unknown. The monitoring server detects that the agent is offline. It might have been taken offline intentionally, there might be a communication problem, or the agent or the system it is running on might have stopped or be failing.