Procedure

  1. Click the Application support event tool in the Navigator toolbar when it is enabled.
    The dialog box shows the list of mismatched applications and their support versions. Each event shows a Warning or Informational indicator followed by the name of the monitoring agent, the version of application support applied at the portal client, and the version applied at the portal server. No portal client version information is available when a new monitoring application is initially installed.
  2. Complete the instructions that are displayed after the mismatch event list: