Home
Using the Navigator
Responding to an Application Support Event
Procedure
Browser Client and Java WebStart Client
If you are running the browser client or Java WebStart, any required application support updates are downloaded automatically after you log on to the portal server.

Using the Navigator
- Navigator Overview
- Types of Navigator Views
- Workspaces
- Navigator Tools
  Use the tools in the Navigator view toolbar to update the display when managed systems have come online or gone offline, to open another Navigator view, to edit custom Navigator views, and to collapse the view.
- Situation Event Indicators
- More... Indicators
- Expanding the Navigator in Increments
  More indicators in the Navigator keep the tree compact. Click the indicator to open that branch of the tree. You can specify how many items to expand at one time.
- Collapsing and Expanding the Navigator
- Finding Navigator Items
  The Navigator shows all the managed systems that run on an operating system and this list can get very long. Use the Find tool to locate Navigator items based on properties such as IP address or associated situations.
- Opening a Navigator View
  The initial Marvel Enterprise Portal workplace has a Navigator Physical view and a Logical view and any other views that were predefined for your product. You can switch between Navigator views to see the items and workspaces of another Navigator.
- Refreshing the Navigator
- Responding to an Application Support Event
  - Procedure
    - Browser Client and Java WebStart Client
      If you are running the browser client or Java WebStart, any required application support updates are downloaded automatically after you log on to the portal server.
    - Desktop Client
      Application support updates to the desktop client must be made by running the installer on the Marvel Monitoring Agent installation media.
    - Results
    - Usage note
      If the client application support version is greater than the portal server's application support version, there is no need to recycle the client. The new support will work with the earlier support that is present on the portal server. Recycling the client does not collect the earlier version of support from the portal server unless the Java cache has been cleared to remove the newer version of application support.
- Removing an Event Item
- Removing an Offline Managed System Navigator Item
  Use the Managed System Status workspace to clear offline managed systems from the Navigator view.

Browser Client and Java WebStart Client

If you are running the browser client or Java WebStart, any required application support updates are downloaded automatically after you log on to the portal server.

An application support version mismatch has been detected. Click Help for more information on possible causes and actions. Warning events indicate that the mismatch was found at client startup.

New or updated application support is available. Restart the Marvel Enterprise Portal client to update your application support. If application support updates become available while you are logged on, an Informational event occurs to show that application support is waiting to be applied. Log out and restart the client to have application support updates applied.